How technology is reducing loss of airport baggage

Comment from a senior Executive at Zebra, a technology company, about how technology is greatly reducing instances of baggage loss at airports.

New research has today revealed that airports have nearly halved the amount of lost luggage in a decade. The improvement is mostly down to new rules in which airlines agreed to track bags at four critical points during a journey.
Zebra has just finished working with 14 Greek airports who previously had no way of tracking and tracing luggage, leading to loss, delay and theft of luggage. Now, each bag is tracked from check-in to loading, to unloading. Last year, 2.5 million Britons visited the Greek Islands.
Despite the improvements, lost baggage is still a big problem:


  • Around 25 million bags were still mishandled last year
  • Passengers travelling in Europe are more likely to lose their bags than anywhere else: 7.3 bags were lost per 1000 passengers in Europe, compared with 2.85 in North America and 1.8 in Asia
  • Bags are often lost during the transfer process – 46% of misplaced bags were lost during connections



  • What technology is being used to greatly reduce loss of baggage at airports? What does it do?
  • What effect is this technology having? For example, according to a recent survey, where tracking of luggage is done, the rate of improvement is up to 66%
  • What will technology be able to do in the future to continue reducing baggage loss?